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STORE POLICY

Customer Care

We will always be professional and courteous when interacting with our customers. We will promptly respond to all customer inquiries and requests. We will keep our customers informed of any changes or updates that may affect them. We will take the time to understand our customers' needs and expectations.

Privacy & Safety

Riley & RiRi, LLC respect your privacy.  This Privacy Policy is designed to explain how we collect, use, share, and protect the personal information you provide to us when you access our website, purchase our goods or services, or engage with us on social media, as well as your own rights to the information we collect.

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Please read this Privacy Policy carefully. We will alert you to any changes to this Policy by changing the “last updated” date at the top of this Policy.  Any changes become effective immediately upon publication on our website, and you waive specific notice of any changes to the Policy by continuing to use and access our site(s). We encourage you to review this Privacy Policy periodically, when you use our website for any purpose or engage with us on social media.  You are deemed to have accepted any changes to any revised Privacy Policy by your continued use of our website after the revised Privacy Policy is posted.

 

INFORMATION THAT WE COLLECT

We collect a variety of information from you when you visit our website, make purchases, or interact with us on social media. By accepting this Privacy Policy, you are specifically consenting to our collection of the data described below, to our use of the data, to the processing of this data, and to our sharing of the data with third party processors as needed for our legitimate business interests. The information we collect may include:

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Personal Data:  Personal Data is information that can be used to identify you specifically, including your name, shipping address, email address, or telephone number. You consent to giving us this information by providing it to us voluntarily on our website or any mobile application. You provide some of this information when you register with or make purchases from our website.  You may also provide this information by participating in various activities associated with our site, including responding to blogs, contacting us with questions, or participating in group training. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but your refusal may prevent you from accessing certain benefits from our website or from making purchases.

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Financial Data:  Financial data is data that is related to your payment method, such as credit card or bank transfer details. We collect financial data in order to allow you to purchase, order, return or exchange products or services from our website and any related mobile apps. We store limited financial data.  Most financial data is transferred to our payment processors, PayPal and you should review these processors’ Privacy Policy to determine how they use, disclose and protect your financial data.

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HOW WE USE YOUR INFORMATION

You information allows us to offer you certain products and services, including the use of our website, to fulfill our obligations to you, to customize your interaction with our company and our website, and to allow us to suggest other products and services we think might interest you. We generally store your data and transmit it to a third party for processing. However, to the extent we process your data, we do so to serve our legitimate business interests (such as providing you with the opportunity to purchase our goods or services and interact with our website.

Specifically, we may use the information and data described above to:

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-Create and administer your account; and

-Deliver any products or services purchased by you to you; and

-Correspond with you; and

-Process payments or refunds; and

-Contact you about new offerings that we think you will be interested in; and

-Interact with you via social media; and

-Send you a newsletter or other updates about our company or website; and

-Deliver targeted advertising; and

-Request feedback from you; and

-Notify you of updates to our product and service offerings; and

-Resolve disputes and troubleshoot any problems; and

-Administer contests or giveaways; and

-Generate a profile that is personalized to you, so that future interactions with our website will be more personal; and

-Compile anonymous statistical data for our own use or for a third party’s use; and

-Assist law enforcement as necessary; and

-Prevent fraudulent activity on our website or mobile app; and

-Analyze trends to improve our website and offerings.

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Payment Methods

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments (Cash/Square POS Systems)

WHAT ARE THE CUSTOMERS SAYING? 

"Riley and RiRi have the secret recipe! I love my peppermint gloss! It's smooth like butter, shines like diamonds and doesn't dry my lips out like many others I've tried".

-Sumar Simmons

"One of the best highlights is it's a local business. Love the variety of products they offer. Lemonade lipgloss is my favorite. A little goes a long way".

-Amy Moose Hunt

therileyandririshow@gmail.com

Winston-Salem, NC 27104

Tel: 123-456-7890   

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© 2023 Riley & RiRi, LLC

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